Job Details

GUEST RELATIONS EXECUTIVE – FEMALE
Job Created At
24-09-2026
Job Type
Full-Time Jobs
Job ID
J310240926
Job Description
  • -Welcome and assist hotel guests in a professional and friendly manner.
  • -Handle guest enquiries, requests and complaints.
  • -Maintain excellent guest relations and customer satisfaction.
  • -Provide information about hotel facilities, services and available amenities.
  • -Coordinate with front office, housekeeping, restaurant and other departments.
  • -Follow up on guest requests to ensure timely resolution.
  • -Handle guest feedback professionally and escalate issues when required.
  • -Maintain a high standard of professional presentation.
  • -Assist in creating a positive and comfortable guest experience.
  • -Maintain proper records and communication related to guest services.
    • Job Overview
    Experience
    2-4 Years
    Expiry Date
    01-12-2026
    Location
    Lubumbashi
    Work Location
    On-Site
    Qualification
    Graduation
    Industry Private
    FACILITY MANAGEMENT COMPANY ★
    Gender
    Female
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